Products & Ordering FAQ

In our ohana (Hawaiian for extended family), we all share a deep commitment for wholesome, healthful living and crafting the purest, most potent hemp infusions available.

Click on the questions below to learn. Education is a pinnacle of Mana; If you don't find the answers you need, please contact us anytime.

1Which Mana product is best for me?

Once you decide on the phytocannabinoid content you would like, here are some other considerations for your purchase:

  • Turmeric Hemp Oil is a vegan and alcohol-free internal option. It is mild in flavor and light in texture. Some enjoy it on their skin as well.
  • Hawaiian Hemp Honey is the sweetest choice and has an herbaceous undertone. It is simple to incorporate into food and is excellent for the skin.
  • Herbal Hemp Balm is intended for topical use and works in tandem with our internal support selections. Its smooth texture effortlessly rubs into the skin for easy application.
  • Passionflower & Lehua Hemp Tincture is an alcohol-based, nut-free alternative for internal use, with a drizzle of raw Lehua honey for this calming tonic.
  • Turmeric Hemp Oil 3X is for those desiring a higher potency. Each ounce contains 450 mg of CBD hemp extract.

2Are these products safe during pregnancy or lactation?

If you are pregnant or lactating, please consult your healthcare professional before taking any herbal products.

3Are your products gluten-free?

All of our products are gluten-free. Our alcohol is derived from pharmacy-grade certified, organic sugar cane.

4My tincture/oil has specks in it, is this normal?

Sediment is a natural occurrence in tinctures and infused oils that have remained stationary for an extended period of time and is a result of plant particles falling out of suspension. Nothing is wrong with your products, simply shake them well to integrate the particles back into solution.

5How do I store my Mana products?

Each of our products are shelf stable and do not require refrigeration after opening. To extend their use, we recommend keeping them out of direct sunlight and in a cool, dry place.

6Can I give Mana products to my pets?

Since all mammals have an endocannabinoid system, our products are suitable for pets, as well.

7How do you ship your products?

Currently our products are shipped via U.S.P.S. First Class Mail. Due to our extreme distance from most places, overnight shipping is not possible. Orders are processed within 5 business days of receipt and usually arrive to most US destinations within 7-10 business days. International orders may take 4-6 weeks depending on the destination. All rates are calculated at checkout. Import taxes or duties and custom fees are the responsibility of the customer. Please be informed of any additional costs.

8What is your return policy?

We accept returned items that are unopened and in original packaging with proof of receipt within 30 days of purchase. For further information please see an expanded explanation of our Return Policy.

9I have a question about my order. Who do I contact?

If your order has been fulfilled you will have received a tracking email that you can respond to. Otherwise, please fill out the form on our contact page and include your order number with your question.

10My package arrived damaged. Who do I contact?

Please fill out the returns form on our returns policy page within 48 hours of receiving your package and we will assist you.

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